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Highlights

• IT Business Transformation Executive | Client facing | APAC Region
• IT Delivery | Service Improvement | IT Service Management | Management of ICT Infrastructure Services
• Business Transformation | Change Leadership | Project Management | Customer Success | Business Process Improvement
• Management of Global Client IT projects

Pi Profile

A polished and professional candidate who is well presented with excellent communications skills. As an Enterprise IT Business Operations & Transformation Executive with a wealth of experience in Australia and APAC, is looking for a new challenge with an organisation that is looking for someone with experience in the Management of ICT Infrastructure services, Change Leadership, Project Management of transformation and Improvement initiatives, Customer Account management, IT Service Delivery, Large Scale IT Operations, Service Desk services for Internal or External National and Global customers.

Is looking for permanent or contract work and is available from the beginning of March 2025. 

Value To Your Organisation:

• A seasoned IT executive with a proven track record of leading large-scale IT organisational transformation and aligning digital technology strategies with business outcomes
• Adept at building collaborative relationships, enhancing IT governance, and driving innovation to support long-term institutional growth
• Experience in Australia & APAC crosses in-country and global teams, transformation and turnaround achieving innovative, high value and sustainable outcomes
• Delivers on complex organisational imperatives and lead to significant business outcomes
• In building customer centric services and IT capability, is recognised as enabling multi-level buy-in and the support required to drive successful changes that address the identified business challenges

Everything Else:

• Senior level candidate with strategic involvement and management of complex teams
• Management of Enterprise ICT Infrastructure Services internally and for Clients
• Management of large scale IT Operations & Projects internally and for Clients
• Management of IT Customer Support Services internally and for clients
• IT Service Delivery & Resource Management globally
• Enterprise Business Transformation
• Change Leadership
• Project/Program Management
• Customer Success - Retention, Satisfaction & Delivery
• Business Process Improvement
• Stakeholder & Client Relationship Management
• P&L resonsibility for Contracted Managed Services and Projects
• APAC and Global responsibility for people and projects